Now virtually treating families in Colorado, Hawaii, Indiana, Iowa, Louisiana, New Jersey, New York, North Carolina, North Dakota, Tennessee, and Texas!
Should you have any questions regarding a bill, please contact us at: 682-267-0452.
Business hours are from 8am-5pm Monday-Friday.
Effective Dates: March 13, 2020–April 30, 2020
Waived Copay Promotion
(In-Texas Patients Only)
Waived copays for virtual visits will meet the following terms and conditions:
- Only waived if it is COVID-19 related
- Patient must complete 100% of all practice’s paperwork including, but not limited to, accurate insurance information and financial information
- Patient must make the payment at the point of service and request a refund via email at firstname.lastname@example.org
- Patient’s claim must first be fully processed by the insurance company prior to copays being refunded
- Campaign ends altogether at the end of the month, April 30th, 2020
Below are the flowcharts from the waived copays promotion outlining the process of COVID-19 & antibody testing with or without insurance: