El Paso ISD Telemedicine Program

Powered by Virtual Care for Kids

School-Based Telemedicine Care

El Paso ISD has partnered with Virtual Care  for Kids to make it possible for your child to be seen by a Doctor or Pediatric Provider right from the nurse’s office through 2-way video conference.

Receive Care at School

It can be difficult to leave work and coordinate a doctor’s visit.  By registering for this program, your child can receive care immediately.

Get a Prescription

Connect to a pediatric provider who can diagnose, treat, and if needed, send your prescription to a local pharmacy.

Pediatric Specialized

All our doctors and providers are specialized in pediatrics, because we believe that little patients are a BIG deal.

Available from Home

We’re here for you outside of school hours as well! We’re open 7 days/week, including after-hours, holidays, and weekends.

Just for Kids

Our pediatricians provide expert medical care for children of all ages up to age 21.


Most visits will be little to no cost. We accept Tricare plans and Texas Medicaid plans, as well as commercial insurance plans. We also have a self-pay option available.

It’s like a doctor’s visit for your child without them ever having to leave school!

What We Treat Online

online pediatric telemedicine - common illnesses - what we treat online

Common Illnesses

Students can be evaluated and tested for ailments such as minor illnesses, strep throat, headaches, sinus or allergy issues, nosebleeds, or pink eye.

Skin Irritations and Allergies

With assistance from the school nurse, skin conditions such as acne, minor infections, lice, pinworms, rashes, styes, or warts can be evaluated by our telemedicine providers online.

GI and Urinary Concerns

Now your child can receive care for constipation, diarrhea, heartburn, nausea, period pain, urine issues, yeast infections and other GI and urinary issues.

Onsite Testing

If a child is showing symptoms of an illness, the school nurse can consult with our doctor or provider and test the child for the flu or strep throat right from the nurse’s office.

Immediate Needs Or Questions

The school nurse can quickly consult with our pediatric specialized doctor or provider to have a child evaluated for an illness or injury.

online pediatric telemedicine - minor injuries - telemedicine services we offer online

Minor Injuries

Students can quickly connect to one of our online pediatric doctors or providers to evaluate cuts, burns, bites, and other minor injuries while onsite in the school nurse’s office.

Frequently Asked Questions

Is there a cost to use this service?

The visit will be automatically billed to your child’s insurance company with no action needed by the parent or guardian.

TRICARE Prime members pay $0 for use of this service and TRICARE Select members only pay $21 per visit.  Virtual Care for Kids is a TRICARE authorized provider and in-network with all TRICARE plans.

All Texas Medicaid plans are accepted and most visits for Medicaid covered patients will cost $0.

VCFK is in-network with most major plans (BCBS, UHC, Cigna, Aetna, Humana, etc) and a telemedicine visit for your child typically costs the same as a normal trip to your child’s pediatrician office.

Urgent Care for Kids will offer charity care for children who are without insurance and who are enrolled in the Free and Reduced Meal Program. All other students without health insurance will be offered a cash pay discount rate of $50 per visit.

Will this service be paid for by the school district?

No. Virtual Care for Kids is offering this service at no cost to El Paso ISD. All services, training and supplies were provided to the schools by Virtual Care for Kids for $0.  Our team is happy to be of service to the El Paso community and we look forward to caring for your child.

Can my child have their monthly prescriptions filled with Virtual Care for Kids?

Prescriptions for ongoing or chronic conditions such as diabetes management, behavioral health management, or asthma management should be obtained by your child’s primary care physician.

What if my child needs a higher level of care?

If deemed necessary, your child can be referred to a specialist, emergency room, or primary care physician for continued care. Virtual Care Providers are trained to assess the child’s condition quickly and will triage them to the appropriate level of care as needed.

Can my other children be treated by Virtual Care for Kids if they aren’t enrolled in EPISD?

This service is open to all EPISD students and their friends and family. Virtual Care for Kids is available to children ages 0-21 and can be accessed from home on any smart phone, tablet, or computer. Visit www.virtualcarekids.com for more information.

Can my child be seen by Virtual Care for Kids in the evenings or on weekends?

Yes! Virtual Care for Kids is open every day (including weekends) from 9am-9pm. Your child can receive care through your smart phone or computer within minutes from wherever you are. To request an on- demand visit, click on the “Get Started” option at www.virtualcarekids.com.