AISD has partnered with Virtual Care for Kids to make it possible for your child to be seen by a Doctor or Pediatric Provider right from the nurse’s office through 2-way video conference.
It’s like a doctor’s visit for your child without them ever having to leave school!
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Frequently Asked Questions
Is there a cost to use this service?
The visit will be automatically billed to your child’s insurance company with no action needed by the parent or guardian.
TRICARE Prime members pay $0 for use of this service and TRICARE Select members only pay $21 per visit. Virtual Care for Kids is a TRICARE authorized provider and in-network with all TRICARE plans.
All Texas Medicaid plans are accepted and most visits for Medicaid covered patients will cost $0.
VCFK is in-network with most major plans (BCBS, UHC, Cigna, Aetna, Humana, etc) and a telemedicine visit for your child typically costs the same as a normal trip to your child’s pediatrician office.
Urgent Care for Kids will offer charity care for children who are without insurance and who are enrolled in the Free and Reduced Meal Program. All other students without health insurance will be offered a cash pay discount rate of $50 per visit.
Will this service be paid for by the school district?
No. Virtual Care for Kids is offering this service at no cost to Austin ISD. All services, training and supplies were provided to the schools by Virtual Care for Kids for $0. Our team is happy to be of service to the Austin community and we look forward to caring for your child.
Can my child have their monthly prescriptions filled with Virtual Care for Kids?
Prescriptions for ongoing or chronic conditions such as diabetes management, behavioral health management, or asthma management should be obtained by your child’s primary care physician.
What if my child needs a higher level of care?
If deemed necessary, your child can be referred to a specialist, emergency room, or primary care physician for continued care. Virtual Care Providers are trained to assess the child’s condition quickly and will triage them to the appropriate level of care as needed.
Can my other children be treated by Virtual Care for Kids if they aren’t enrolled in AISD?
This service is open to all AISD students and their friends and family. Virtual Care for Kids is available to children ages 0-21 and can be accessed from home on any smart phone, tablet, or computer. Visit www.virtualcarekids.com for more information.
Can my child be seen by Virtual Care for Kids in the evenings or on weekends?
Yes! Virtual Care for Kids is open every day (including weekends) from 9am-9pm. Your child can receive care through your smart phone or computer within minutes from wherever you are. To request an on- demand visit, click on the “Get Started” option at www.virtualcarekids.com.