Since the opening of its first two clinics in Dallas-Fort Worth in 2011, Urgent Care for Kids has been the premier pediatric urgent care provider in Texas, and one of the top companies in this specialized field in the United States. Urgent Care for Kids’ corporate philosophy is to provide every patient with the highest quality medical care and superior customer service at a time and location that is convenient to working parents.
Due to the Dallas-Fort Worth success of this unique model, Urgent Care for Kids introduced the concept to under-served markets in both Houston and Austin, where patients immediately embraced these much needed clinics. Urgent Care for Kids prides itself on becoming a true community partner in the cities it serves. The practice collaborates with primary care doctors to provide an after-hours, child-friendly clinic, and provides patients exemplary pediatric medical care combined with exceptional customer service when the need is greatest.
By utilizing the many skillsets of its leadership team and implementing standardized procedures for all aspects of new clinic openings, Urgent Care for Kids has developed a replicable approach that yields predictable and successful outcomes. Due to the successful delivery of care and development of this model, Urgent Care for Kids has been able to quickly expand to nine clinics across Texas. This model includes:
- Engaging a proprietary and detailed site selection process of both local markets and locations within those markets
- Utilizing the real estate and construction expertise of the corporate team to efficiently design, build, and open new sites in accelerated time periods
- Implementing a standardized and thorough training program for all new staff members to ensure they deliver the highest quality medical care to all Urgent Care for Kids patients
- Employing the latest technology and electronic health records to guarantee efficient patient flow and minimal wait times for patients, as well as effective/secure communication of health records
- Engaging in insurance contracts with most major insurance companies and negotiating those contracts to best fit the practice and its patients
- Continuous oversight of revenue cycle management to ensure efficient collection of revenue
- Deploying a very strategic and specific marketing plan for each clinic ranging from grass roots efforts to social media and public relations
In a short amount of time, Urgent Care for Kids has grown to be the largest pediatric urgent care company in Texas and one of the largest in the United States. With continued growth plans across Texas and other states, Urgent Care for Kids is excited to bring this concept to other under-served communities across the country. Please feel free to contact us with any questions about our organization.