Keller, TX - Reviews
Quick in and out time. Provider met our expectations. Speedy lab results.
they liked the fact that they got a lot of goodies, and a Popsicle.
No wait time, friendly staff and Angela (the NP) was awesome! Wish I could use as my primary care provider!
Your staff was wonderful and treated my son with such care and concern. A great office and amazing medical care.
The receptionist was very friendly and helpful. The nurse and doctor quickly saw us, diagnosed my son, told us how to get him well and we were out the door. The fee was only $30 vs. over $500 with an emergency ER place on Mason Rd. for another injury. i would highly recommend.
Other than my child being sick, this was an excellent experience. The staff were friendly and helpful and we were able to see the doctor almost right away.
Words can not explain how disappointed I was in this experience. I was there for four hours and 3 hours and 55 minutes of that was our wait time. This is not what a parent wants with a sick child especially when the waiting room was not very full. The office staff and the nurse were very pleasant but the physician we saw was not. I understand that it was Christmas eve and the day was probably hectic but there was no effort put in to this exam and he had a poor attitude, he told me there was really nothing he could do before he even listened to my sons chest for the congestion and cough that brought us in. I was told he could give a prescription but it wouldn't really help and still prescribed what I had said my normal pediatrician had prescribed in the past. I felt like he just gave us something to get us out and didn't care if it would work or not. This visit was anything but urgent and I will never go back, in the time and money I wasted I could and should have driven an hour away to my primary pediatrician, had an exam and driven back in the exact same time.
The office was very busy on Sunday morning with only one doctor available. We waited almost 3 hours, mostly in the car to avoid more germs with our 4 month old. After seeing the doctor I was not confident in her diagnosis and then with confusion over whether he was RSV positive (but never tested) I knew i was not going to follow the treatment plan. Saw my pediatrician the next day with much more confidence. I won't be back. Wasted precious time and money.