F.A.Q.


Do I need an appointment before I visit Urgent Care for Kids?

No. All patients are walk-in patients seen on a first come, first served basis with exception for critically ill or injured patients.

Is Urgent Care for Kids an emergency room?

No. Your insurance will be billed as an urgent care visit instead of an ER visit, which many times results in a lower co-pay to you.

What age patients do you see?


We see newborns up to 21 years old.

Do you perform physicals or immunizations?


No, we encourage you to visit your child’s primary care physician for all physicals and immunizations.

Do you take my health insurance?


Please see our insurance tab for a list of insurance companies that we are contracted with.

What hours are you open?


Katy, Keller, East Round Rock, West Round Rock, Spring, and The Woodlands: M-F 3:00pm-9:00pm S-S: 9:00am-9:00pm; Colleyville and West University: M-F 3:00pm-9:00pm S-S: 9:00am-5:00pm Cedar Park: Coming Summer 2015!

What if my child needs to be admitted to a hospital?


If it is determined that your child needs to be admitted to a hospital we will contact your primary care physician and arrange for admission to the appropriate facility.

Will you accept my insurance company?


We accept most major insurance companies including: Aetna, BlueCross BlueShield, CIGNA, Humana, Texas True Choice and UnitedHealthCare.

Why Check-In Online?

By checking in online the clinic receives all of your information electronically, this will eliminate filling out paperwork after arriving to the clinic.

I checked in online, why are there other patients being seen first?

As an urgent care center we are often presented with children that are very ill. We cannot guarantee that your child will be seen immediately upon arrival, but we will make every effort to get your child examined as quickly as possible.